Insurance Claims Management Services
At Xact Pros®, we work collaboratively with contractors, third-party administrators (TPAs), insurance adjusters, attorneys, and other service providers to facilitate the complete processing of claims.
Whether you are experiencing a high volume of claims due to a catastrophic event or require support with individual communications, we are equipped to assist in maintaining your TIP TIMES scores while your team concentrates on job production. If you are a new company finding TPA work or collaborations with adjusters overwhelming, allow Xact Pros® to take charge and ensure smooth operations.

What to expect from Xact Pros® Insurance Claim Management Services
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Efficient Claims Handling
We assist you in manageing insurance claims correctly and quickly, ensuring all required documentation is submitted on time. This saves you from dealing with administrative delays or missing information.
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Accurate Damage Assessment:
We provide precise damage assessments and detailed cost estimates, making it easier for you to submit accurate repair quotes to insurance companies and avoid disputes or delays.
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Liaison with Insurance Companies:
We act as an intermediary between you, your client, and the insurance company, ensuring clear communication and helping resolve any questions or issues that may arise during the claims process. This allows you to focus on what you do best—restoring the property.
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Dispute Resolution:
Offering guidance on the necessary repairs and restoration efforts, such as roof replacement, siding repair, window replacement, and any additional steps to ensure the property is fully restored.
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Clear Documentation and Reporting:
We maintain all necessary documentation, ensuring that all records are accurate, organized, and accessible. This ensures smooth audits and compliance with insurance policies.
Documents for Insurance Claim Management Services

In order to provide the most accurate and comprehensive insurance claim management services, your Xact Pros® project manager may ask for the following documentation:
- Matterport, docusketch, or a floorplan provided in xactimate that include all continuous surface areas
- Photos of damaged areas including cross references of sheathing
- Equipment used during mitigation
- Brief summary of the scope of repairs
- Insurance estimate if provided
- Contact information for the project manager in case of questions
- Signed terms of service